Knowledge
Base.

Two options, both public. A whole-workforce scan is €35 per employee, one-off, with the eight-week programme included. The annual contract is €21 per employee per month (€250 per year, 12-month minimum, money-back guarantee) and includes unlimited sessions with a certified psychologist, two screenings a year and the per-department workload report. Under the annual contract the screening cost is credited against the annual fee. Get in touch for a quote.

No. The app works on its own. The only thing employees actively do is a quick daily check-in — how they're feeling, plus two questions on psychological safety and team support. Everything else is automated. A wearable just adds richer background data (heart rate variability, sleep stages, recovery) without any extra effort. We support 50+ devices including Apple Watch, Garmin, Fitbit, Oura, Whoop, Samsung, Polar, and more.

Yes. All data is encrypted in transit and at rest, stored on EU-based servers (Google Cloud, europe-west1, which is SOC 2 Type II and ISO 27001 certified). We follow Privacy by Design principles. No personal health data is ever shared with employers, insurers, or third parties. Mindsetor itself is not yet certified to ISO 27001 or SOC 2; internal control mapping for those standards is in progress and certification is on the roadmap subject to enterprise demand.

Never. Individual health data stays private — only the employee can see it. HR receives anonymized aggregate reports (team-level trends, engagement rates, risk indicators). We enforce a reporting floor of 15: group insights are only generated for groups of 15 or more, so no individual can be identified.

The pilot runs eight weeks inside a 12-month agreement, with a two-week evaluation after. You get a full report on engagement, participation, and wellbeing trends. If your team doesn't engage in the first two months, you get the pilot fee back — not the year, the pilot fee. Otherwise it continues as signed. Employees who bought a tracker through the cashback program keep earning cashback for up to 6 months total.

HR sends us a list of work emails. We send each employee a personal invite. They download the app, connect their wearable if they have one, and they're in — takes about two minutes. No training sessions, no IT integration, no disruption. If you start with a workforce scan, that's one 5-minute questionnaire up front — individual answers stay private, you get the group picture.

EAPs wait until someone's already struggling, then offer a phone number. Mindsetor catches early warning signs through daily tracking and acts before it's a crisis — with nudges, tips, and direct access to licensed care. Typical EAP utilization is under 5%. Our pilot targets are 60%+ engagement.

Surveys give you a self-reported snapshot from last week. Mindsetor gives employers what they actually need: is workforce wellbeing going up or going down? We answer that question with continuous, anonymized aggregate data — not individual health metrics. Employers don't need to know how everyone sleeps. They need to know whether things are improving. And employees get something back too: personal insights, gamified challenges, and access to professional care.

No. Participation is always voluntary. The cashback program and gamification create strong incentives to join, but nobody is forced. In our experience, when employees see the value, adoption follows naturally.

Almost nothing. Share a list of employee emails and send one internal announcement. After that, the system runs itself — the first three intervention levels are fully automatic. HR receives a periodic receipt of what the system did: nudges delivered, sessions booked, wellbeing trend direction. If something structural needs attention — a team-wide decline that individual interventions can't fix — HR gets a direct alert with recommended actions. You don't monitor dashboards. You step in only when it matters.

Mindsetor reads activity, sleep, and HRV data continuously while you have a wearable connected and HealthKit/Google Health Connect permission granted. The app cannot enforce work-hours-only collection. That is a wearable-platform limitation. You control what is shared by toggling permissions in HealthKit or Health Connect, by removing your wearable, or by uninstalling the app. Mood-only mode (no health data) is also supported. Your employer never sees individual data; only aggregated trends across groups of at least 15.

No. Mindsetor is a wellbeing platform, not a medical device under EU MDR (Regulation 2017/745). Per MDR Recital 19, lifestyle and wellbeing software is excluded from the medical-device definition. Our risk indicators are informational, not diagnostic, predictive, or therapeutic. We do not replace consultation with your bedrijfsarts, huisarts, or other licensed healthcare professional.

Participation is always voluntary. Employers cannot condition employment, performance review, promotion, or remuneration on participation, non-participation, or any in-app engagement pattern. You can decline at any time, withdraw consent under Article 7(3) GDPR, erase your data via Settings, Privacy, Delete Account, or uninstall the app. There is no employment consequence for any of these choices.